DevicePrep™

Contact

We’re here to help

Reach out if you have trouble with a test, spot an error in a guide, or want to suggest a new feature.

How to reach us

Email

Best for detailed issues or privacy requests.

support@deviceprep.com

Response window

We reply as quickly as possible, usually sooner.

Under 1 business day

What to include

This helps us reproduce and fix problems faster.

Device, browser, and the test or article you used.

Support checklist

  • Mention which DevicePrep test or article you used.
  • Include your browser and operating system.
  • Describe what you expected to happen versus what occurred.
  • Add screenshots if they help illustrate the issue.

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