Services
Our services
DevicePrep combines browser-based device tests, a pre-call checklist, and step-by-step troubleshooting guides so you can join meetings with confidence.
How DevicePrep helps
We focus on a simple workflow: test first, fix one layer at a time, then re-test so you know the result is real (not luck).
- Quick device checks that run locally in your browser.
- Clear next steps when something fails.
- People-first troubleshooting guides that stay updated as apps and OS settings change.
- Email support for questions, corrections, and edge cases.
If you want the fastest start, run the pre-call checklist and complete the essentials in under a minute.
Free device tests (in your browser)
Test your mic, webcam, speakers, screen sharing, and network without installing anything.
- Works on modern browsers (Chrome, Safari, Edge, Firefox).
- Results are immediate and easy to interpret.
- Designed for privacy: media stays on your device.
Pre-call checklist (one guided flow)
Run the core checks in a single sequence so you can join your call knowing your setup is ready.
- Mic, camera, speakers, browser capability, and a quick network check.
- Skip or re-run steps any time.
- Best before important Zoom, Teams, or Meet calls.
Troubleshooting guides (test-first fixes)
Step-by-step guides for common issues, written to reduce guesswork and increase verification.
- Permission issues, device routing, Bluetooth modes, app settings, and more.
- Designed for stressed users: clear order, clear labels, clear verification steps.
- Updated as UI and OS settings move.
Support and corrections
If something doesn’t match what you see, tell us. We use reports and feedback to improve accuracy.
- Report issues with tools, guides, or platform-specific behavior.
- Suggest missing steps or confusing wording.
- Ask questions about edge cases (corporate policies, unusual devices, etc.).
We’re a small team; we reply as quickly as possible (usually under one business day).
Need help with something specific?
Send us a note via contact or email [email protected]. Include your device, browser, and the tool or article you used so we can reproduce the issue.
We treat corrections as part of the product: if a guide is unclear or a UI label changed, we’ll update it.
Written and reviewed by real troubleshooters
DevicePrep is built by editors and engineers who’ve supported real calls in real environments. Our job is to turn recurring issues into reliable diagnostics and guides.
Microphone & Audio Troubleshooting Lead, DevicePrep
Writes and maintains DevicePrep's microphone troubleshooting guides, covering OS permissions, device routing, Bluetooth mic profiles, and browser-level audio diagnostics across Zoom, Teams, and Google Meet.
Webcam & Video Diagnostics Lead, DevicePrep
Owns DevicePrep's webcam and camera troubleshooting content—covering driver refresh, privacy toggles, browser camera permissions, and video quality diagnostics across Windows, macOS, and meeting apps.
Network & Connectivity Diagnostics Lead, DevicePrep
Builds and maintains DevicePrep's network diagnostic tools—Ping Test, Upload Speed Test, and Network Test—and writes the guides that help users fix latency, jitter, packet loss, and bandwidth issues before video calls.
Speaker, Echo & Device Compatibility Lead, DevicePrep
Leads DevicePrep's speaker and echo troubleshooting content and cross-browser device testing—ensuring audio output guides, the Speaker Test, and the Echo Test work reliably across browsers, assistive technologies, and the real-world hardware people bring to calls.
Meet the team on the team page.